Testing the moderation effect of hotel ambience on the relationships among social comparison, affect, satisfaction, and behavioral intentions
Dev Jani; Heesup Han
| Year of publication: |
2014
|
|---|---|
| Authors: | Jani, Dev ; Han, Heesup |
| Published in: |
Journal of travel and tourism marketing. - Binghamton, NY : Haworth Press, ISSN 1054-8408, ZDB-ID 1408990-7. - Vol. 31.2014, 5/6, p. 731-746
|
| Subject: | Social comparison | hotel ambience | affect | behavioral intentions | Hotellerie | Hotel industry | Konsumentenverhalten | Consumer behaviour | Emotion | Kundenzufriedenheit | Customer satisfaction | Arbeitszufriedenheit | Job satisfaction | Dienstleistungsqualität | Service quality | Tourismusberufe | Tourism employees |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010405069