The antecedents of process integration in business process outsourcing and its effect on firm performance
Year of publication: |
2011
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Authors: | Narayanan, Sriram ; Jayaraman, Vaidyanathan ; Luo, Yadong ; Swaminathan, Jayashankar M. |
Published in: |
Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc. - Amsterdam [u.a.] : Elsevier, ISSN 0272-6963, ZDB-ID 8562258. - Vol. 29.2011, 1, p. 3-17
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