The assessment of user-perceived web quality: Application of a satisfaction benchmarking approach
| Year of publication: |
2008
|
|---|---|
| Authors: | Grigoroudis, Evangelos ; Litos, Charalambos ; Moustakis, Vassilis A. ; Politis, Yannis ; Tsironis, Loukas |
| Published in: |
European Journal of Operational Research. - Elsevier, ISSN 0377-2217. - Vol. 187.2008, 3, p. 1346-1357
|
| Publisher: |
Elsevier |