The complete guide to preparing and implementing service level agreements
Year of publication: |
2003 ; 2. ed., repr.
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Authors: | Pantry, Sheila ; Griffiths, Peter |
Publisher: |
London : Facet Publ. |
Subject: | Bibliothek | Dienstleistung | Management | Informations- und Dokumentationseinrichtung |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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The complete guide to preparing and implementing service level agreements
Pantry, Sheila, (1997)
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Library and information center management
Stueart, Robert D., (2007)
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Beyond the basics : the management guide for library and information professionals
Evans, Gayle Edward, (2003)
- More ...
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Managing outsourcing in library and information services
Pantry, Sheila, (2004)
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The complete guide to preparing and implementing service level agreements
Pantry, Sheila, (1997)
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Changing for the Better: Is your Reputation at Stake?
Pantry, Sheila, (2004)
- More ...