The customer centered enterprise : how IBM and other world class companies achieve extraordinary results by putting customers first
Harvey Thompson
| Year of publication: |
2000
|
|---|---|
| Authors: | Thompson, Harvey |
| Publisher: |
New York [u.a.] : McGraw-Hill |
| Subject: | Kundenbetreuung | Fallstudiensammlung |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XV, 247 S. : Ill., graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-07-135210-4 |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004551639