The determinants of customer satisfaction when purchasing in-store cosmetics in Vietnam
Year of publication: |
2016
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Authors: | Pham Thi Lien ; Ngoc Bich Do |
Published in: |
Tạp chí khoa học. - Hanoi, Vietnam : Đại học quó̂c gia, ISSN 2615-9287, ZDB-ID 2912036-6. - Vol. 32.2016, 5, p. 76-89
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Subject: | Customer satisfaction | cosmetics | marketing mix | service quality | Kundenzufriedenheit | Dienstleistungsqualität | Service quality | Vietnam | Viet Nam | Konsumentenverhalten | Consumer behaviour | Kosmetik | Cosmetics | Marketingmanagement | Marketing management | Einzelhandel | Retail trade |
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