The effect of ATM service quality on customer satisfaction and customer loyalty : an empirical analysis
Wajeeha Aslam, Ayesha Tariq, Imtiaz Arif
| Year of publication: |
2019
|
|---|---|
| Authors: | Aslam, Wajeeha ; Tariq, Ayesha ; Arif, Imtiaz |
| Subject: | Customer satisfaction | customer loyalty | service quality | ATM | structural equation modelling | Kundenzufriedenheit | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing | Strukturgleichungsmodell | Structural equation model | Electronic Banking | Electronic banking |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/0972150919846965 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012137565