The effect of information satisfaction and relational benefit on consumer's online shopping site commitment

Chung-Hoon Park; Young-Gul Kim

Year of publication:	2009
Authors:	Park, Chung-Hoon ; Kim, Young-gul
Published in:	Contemporary research in e-branding. - Hershey, Pa. : Information Science Reference, ISBN 978-1-59904-815-4. - 2009, p. 292-312
Subject:	Online-Handel \| Online retailing \| Konsumentenverhalten \| Consumer behaviour \| Kundenzufriedenheit \| Customer satisfaction \| Informationswert \| Information value

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