The effect of media choice on consumers' perceived justice : an exploratory study of complaint media perceptions
Lilly Ye
| Year of publication: |
2010
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| Authors: | Ye, Lilly |
| Published in: |
The journal of retail marketing management research : JRMMR. - Hatfield, ISSN 1752-6183, ZDB-ID 24206350. - Vol. 3.2010/11, 2, p. 1-16
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| Type of publication: | Article |
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| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10009883918