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The effect of working relationship quality on salesperson performance and job satisfaction: Adaptive selling behavior in Korean automobile sales representatives
Park, Jeong Eun, (2006)
How does sales force automation influence relationship quality and performance? : the mediating roles of learning and selling behaviors
Park, Jeong Eun, (2010)
How does CRM technology transform into organizational performance? : a mediating role of marketing capability
Chang, Woojung, (2010)