The effects of a transfer to new premises on patients' perceptions of service quality in a general hospital in Greece
Year of publication: |
2013
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Authors: | Fotiadis, Anestis K. ; Vassiliadis, Chris A. |
Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 21017797. - Vol. 24.2013, 9 (1.10.), p. 1022-1034
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