The hidden gems in online reviews : unraveling how the expressions of affective needs impact review usefulness
Year of publication: |
2025
|
---|---|
Authors: | Yang, Tong ; Zhang, Chen ; Wu, Jie ; Zhang, Junming |
Subject: | big data analytics | customer affective needs | hotel online reviews | information processing theory | market segmentation | Review usefulness | Konsumentenverhalten | Consumer behaviour | Virales Marketing | Viral marketing | Big Data | Big data | Hotellerie | Hotel industry | Online-Handel | Online retailing | Online-Marketing | Internet marketing | Data Mining | Data mining | Marktforschung | Market research | Marktsegmentierung | Market segmentation | Social Web | Social web |
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