The idiosyncratic behaviour of service quality, value, satisfaction, and intention to recommend in higher education : an empirical examination
Lesley Ledden; Stavros P. Kalafatis; Alex Mathioudakis
| Year of publication: |
2011
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|---|---|
| Authors: | Ledden, Lesley ; Kalafatis, Stavros P. ; Mathioudakis, Alex |
| Published in: |
Journal of marketing management : MM. - Abingdon : Routledge, Taylor & Francis Group, ISSN 0267-257X, ZDB-ID 645971-7. - Vol. 27.2011, 11/12, p. 1232-1260
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| Subject: | Hochschullehre | Higher education teaching | Dienstleistungsqualität | Service quality | Rationalität | Rationality | Studierende | Students | Arbeitszufriedenheit | Job satisfaction | Wirtschaftshochschule | Economics department | Großbritannien | United Kingdom |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009387529