The impact of a call centre on communication in a programme and its projects
Taryn Jane Bond-Barnard; Herman Steyn
| Year of publication: |
2013
|
|---|---|
| Authors: | Bond-Barnard, Taryn Jane ; Steyn, Herman ; Fabris-Rotelli, Inger |
| Published in: |
International journal of project management : the journal of The International Project Management Association. - Amsterdam [u.a.] : Elsevier, ISSN 0263-7863, ZDB-ID 797899-6. - Vol. 31.2013, 7, p. 1006-1016
|
| Subject: | Communication | Project communication management | Call centres | Principal-agency theory | Project performance | Callcenter | Call centre | Projektmanagement | Project management | Interne Kommunikation | Internal communication | Prinzipal-Agent-Theorie | Agency theory | Kommunikation |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010126710