The impact of customer knowledge capability and relational capability on new service development performance : the case of health service
Rhay-Hung Weng and Ching-Yuan Huang
Year of publication: |
2012
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Authors: | Weng, Rhay-hung ; Huang, Ching-yuan |
Published in: |
Journal of management & organization : journal of Australian and New Zealand Academy of Management. - Maleny, Qld. : eContent Management, ISSN 1833-3672, ZDB-ID 2267796-3. - Vol. 18.2012, 5, p. 608-624
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Subject: | Innovationsmanagement | Innovation management | Wissensmanagement | Knowledge management | Dynamische Kompetenzen | Dynamic capabilities | Beziehungsmarketing | Relationship marketing | Kundenintegration | Customer integration |
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