The impact of increase in minimum wages on consumer perceptions of service : a transformer model of online restaurant reviews
Year of publication: |
2021
|
---|---|
Authors: | Puranam, Dinesh ; Kadiyali, Vrinda ; Narayan, Vishal |
Published in: |
Marketing science. - Catonsville, MD : INFORMS, ISSN 0732-2399, ZDB-ID 883054-X. - Vol. 40.2021, 5, p. 985-1004
|
Subject: | service quality | minimum wages | text analysis | transformer models | natural experiments | agency theory | Mindestlohn | Minimum wage | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Gastronomie | Restaurant industry | Prinzipal-Agent-Theorie | Agency theory |
-
"How was your meal?" : examining customer experience using Google maps reviews
Boonyanit Mathayomchan, (2020)
-
In pursuit of understanding markups in restaurant services prices
Özmen, Mustafa Utku, (2016)
-
In pursuit of understanding markups in restaurant services prices
Özmen, Mustafa Utku, (2020)
- More ...
-
Puranam, Dinesh, (2017)
-
Puranam, Dinesh, (2017)
-
Puranam, Dinesh, (2021)
- More ...