The impact of service supplier's unethical behavior to buyer's satisfaction : an empirical study

Ramazan Kaynak; Tuba Sert

Year of publication:	2012
Authors:	Kaynak, Ramazan ; Sert, Tuba
Published in:	Journal of business ethics : JOBE. - Dordrecht : Springer, ISSN 0167-4544, ZDB-ID 868017-6. - Vol. 109.2012, 2, p. 219-226
Subject:	Istanbul \| Lieferantenmanagement \| Supplier relationship management \| Ethik \| Ethics \| Verkaufspersonal \| Salespeople \| Kundenzufriedenheit \| Customer satisfaction \| Kommunikation \| Communication \| Pharmahandel \| Pharmaceutical distributors \| Türkei \| Turkey

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