The impact of TQM practices on service quality in cellular communication companies in Jordan
Sulieman Ibraheem Shelash Al-Hawary; Amr Adel Ahmad Abu-Laimon
| Year of publication: |
2013
|
|---|---|
| Authors: | Al-Hawary, Sulieman Ibraheem Shelash ; Abu-Laimon, Amr Adel Ahmad |
| Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 2193376-5. - Vol. 11.2013, 4, p. 446-474
|
| Subject: | Qualitätsmanagement | Quality management | Mobiltelefon | Mobile phone | Dienstleistungsqualität | Service quality | Faktorenanalyse | Factor analysis | Telekommunikationssektor | Telecommunications industry | Jordanien | Jordan |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10009745019