The importance of structural indicators in assessing the efficiency of business process performance
Year of publication: |
2011
|
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Authors: | Urh, Benjamin ; Kokalj, Špela ; Zajec, Maja |
Published in: |
People and sustainable organization/ Tomasž Kern ... (eds.). - Frankfurt am Main [u.a.] : Lang, ISBN 978-3-631-62113-4. - 2011, p. 248-270
|
Subject: | Prozessmanagement | Business process management | Performance-Management | Performance management | Wirtschaftlichkeit | Economic effectiveness | Betriebliche Kennzahl | Financial ratio | Performance-Messung | Performance measurement |
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