The influence of knowledge management on financial and non-financial performance
Asil Oztekin (Department of Operations and Information Systems, University of Massachusetts Lowell, Lowell, Massachusetts, USA), Dursun Delen (Department of Management Science and Information Systems, Oklahoma State University, Tulsa, Oklahoma, USA), Halil Zaim (Department of Management, Fatih University, Istanbul, Turkey), Ali Turkyilmaz (Department of Industrial Engineering, Fatih University, Istanbul, Turkey), Selim Zaim (Department of Industrial Engineering, Istanbul Technical University, Istanbul, Turkey)
| Year of publication: |
June 2015
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|---|---|
| Authors: | Oztekin, Asil ; Delen, Dursun ; Zaim, Halil ; Turkyilmaz, Ali ; Zaim, Selim |
| Published in: |
Journal of information & knowledge management : JIKM. - Singapore : IKMS, ISSN 0219-6492, ZDB-ID 2225563-1. - Vol. 14.2015, 2, p. 1-14
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| Subject: | Knowledge management | financial performance | non-financial performance | structural equation modeling | service industry | Wissensmanagement | Unternehmenserfolg | Firm performance | Performance-Messung | Performance measurement | Dienstleistungssektor | Service industry | Strukturgleichungsmodell | Structural equation model |