The influence of transformational and authentic leadership on the satisfaction of hotel customers in the Canary Islands
Asier Baquero, Beatriz Delgado, Raquel Escortell, Juan Sapena
| Year of publication: |
2020
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|---|---|
| Authors: | Baquero, Asier ; Delgado, Beatriz ; Escortell, Raquel ; Sapena, Juan |
| Published in: |
Tourism and hospitality research : THR. - London : Sage Publications, ISSN 1742-9692, ZDB-ID 2094553-X. - Vol. 20.2020, 3, p. 331-344
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| Subject: | Transformational leadership | authentic leadership | customer satisfaction | hotel industry | Canary Islands | Hotellerie | Hotel industry | Führungsstil | Leadership style | Kundenzufriedenheit | Customer satisfaction | Personalführung | Leadership | Glaubwürdigkeit | Credibility | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/1467358419891458 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012263656