The interaction between banks and Brazilian customers through Facebook : a framework from the perspective of affordances
Year of publication: |
2021
|
---|---|
Authors: | Fraga, Marcelo Silva de ; Chaves, Marcirio Silveira |
Published in: |
International journal of e-business research : an official publication of the Information Resources Management Association. - Hershey, Pa. : IGI Global, ISSN 1548-1131, ZDB-ID 2201735-5. - Vol. 17.2021, 1, p. 65-80
|
Subject: | Affordances | Banks | Facebook | Qualitative Research | Social Media | Social Networks | Social Web | Social web | Bank | Soziales Netzwerk | Social network | Brasilien | Brazil | Beziehungsmarketing | Relationship marketing | Online-Marketing | Internet marketing |
-
Business performance and social media : love or hate?
Paniagua, Jordi, (2014)
-
Moser, Christine, (2016)
-
Customer loyalty through social networks : lessons from Zara on Facebook
Gamboa, Ana Margarida, (2014)
- More ...
-
A project knowledge management framework grounded in design science research
Narazaki, Rosana Sue, (2020)
-
Narazaki, Rosana Sue, (2020)
-
An analysis of the relationship between knowledge sharing and the project management process groups
Gomes, Fernanda, (2018)
- More ...