The mediating role of commitment in healthcare B2B marketing
Year of publication: |
2013
|
---|---|
Authors: | Sohn, Yong Seok ; Seung, Kenny Y. ; Seo, Sang Yun ; Kim, Sung Eun |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 33.2013, 13/14, p. 1381-1401
|
Subject: | healthcare | B2B | commitment | satisfaction | dependence | repurchase intention | B-to-B-Marketing | Business-to-business marketing | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Gesundheitsversorgung | Health care | Lieferantenmanagement | Supplier relationship management | Gesundheitswesen | Health care system | Mitarbeiterbindung | Employee retention | Dienstleistungsqualität | Service quality | Krankenhaus | Hospital | Arbeitszufriedenheit | Job satisfaction |
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