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Object valuation and non-ownership possession : how renting and borrowing impact willingness-to-pay
Bagga, Charan K., (2019)
Separating customer heterogeneity, points pressure and rewarded behavior to assess a retail loyalty program
Nastasoiu, Alina, (2021)
Forging a stronger academic-practitioner partnership : the case of Net Promoter Score (NPS)
Bendle, Neil T., (2019)