The New Service Model: a review, a critique and a way forward
| Year of publication: |
2008
|
|---|---|
| Authors: | Antonacopoulou, Elena ; Konstantinou, Efrosyni |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 7226238. - Vol. 28.2008, 5-6, p. 845-860
|