The power of conformity in citizens' blame : evidence from a survey experiment
Year of publication: |
2020
|
---|---|
Authors: | Sievert, Martin ; Vogel, Dominik ; Reinders, Tim ; Ahmed, Waqar |
Subject: | behavioral public administration | citizens' blame | conformity | experiment | public service failure | Öffentliche Verwaltung | Public administration | Experiment | Öffentliche Dienstleistung | Public services | Dienstleistungsqualität | Service quality | Bürgerbeteiligung | Public participation | Kundenzufriedenheit | Customer satisfaction |
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