The process of solving problems with self-service technologies : a study from the user's perspective
Alireza Nili, Mary Tate, David Johnstone
| Year of publication: |
2019
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|---|---|
| Authors: | Nili, Alireza ; Tate, Mary ; Johnstone, David |
| Published in: |
Electronic commerce research. - Dordrecht : Springer Science + Business Media Inc., ISSN 1389-5753, ZDB-ID 2106016-2. - Vol. 19.2019, 2, p. 373-407
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| Subject: | Self-service technology | SST | SST problem | Problem-solving process | Process theory | Selbstbedienung | Self-service | Theorie | Theory |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s10660-018-9304-0 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012099648