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Recognizing the value of employee engagement : the future of public service in Alberta and British Columbia
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The observed effects of mass virtual adoption on job performance, work satisfaction, and collaboration
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High performance work systems and workers' well-being : a sceptical view
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Customer aggression, employee voice and quit rates : Evidence from the frontline service workforce
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Customer aggression, employee voice and quit rates : evidence from the frontline service workforce
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Collective representation among high-tech workers at Microsoft and beyond : lessons from WashTech/CWA
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