//-->
The role of mixed emotions in consumer behaviour : Investigating ambivalence in consumers' experiences of approachâavoidance conflicts in online and offline settings
Penz, Elfriede, (2011)
The role of mixed emotions in consumer behaviour : investigating ambivalence in consumers' experiences of approach-avoidance conflicts in online and offline settings
Consumer decision-making in online and offline environments
Penz, Elfriede, (2013)