The role of cocreation and dynamic capabilities in service provision and performance : a configurational study
Year of publication: |
2019
|
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Authors: | Wilden, Ralf ; Gudergan, Siegfried ; Akaka, M. A. ; Averdung, Axel ; Teichert, Thorsten |
Published in: |
Industrial marketing management : the international journal for industrial and high-tech firms. - New York, NY [u.a.] : Elsevier, ISSN 0019-8501, ZDB-ID 120124-4. - Vol. 78.2019, p. 43-57
|
Subject: | Professional service firm | Co-creation | Dynamic capability | Configuration | Operant resource | Service-dominant logic | Dynamische Kompetenzen | Dynamic capabilities | Service-Dominant Logic | Ressourcenorientierter Ansatz | Resource-based view | Kundenintegration | Customer integration | Betriebliche Wertschöpfung | Value creation | Unternehmenserfolg | Firm performance | Dienstleistungssektor | Service industry |
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