The role of consumer-consumer interaction and consumer-brand interaction in driving consumer-brand engagement and behavioral intentions
Year of publication: |
2021
|
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Authors: | Cheung, Man Lai ; Pires, Guilherme D. ; Rosenberger, Philip J. ; Leung, Wilson Ka-shing ; Salehhuddin Sharipudin, Mohamad-Noor |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 61.2021, p. 1-13
|
Subject: | Consumer participation | Consumer-brand engagement | Consumer-brand interaction | Consumer-consumer interaction | Ongoing search behavior | Social media | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Social Web | Social web | Interaktive Medien | Interactive media | Markentreue | Brand loyalty | Soziale Beziehungen | Social relations | Markenartikel | Brand | Online-Marketing | Internet marketing |
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