The Role of Corporate Image for Quality in the Formation of Attitudinal Service Loyalty
Year of publication: |
2013
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Authors: | Jha, Subhash ; Deitz, George D. ; Babakus, Emin ; Yavas, Ugur |
Published in: |
Journal of service research : JSR. - Thousand Oaks, Calif. [u.a.] : Sage Periodicals Press, ISSN 1094-6705, ZDB-ID 14900695. - Vol. 16.2013, 2, p. 155-170
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