The role of design in the future of digital channels : conceptual insights and future research directions
Year of publication: |
2015
|
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Authors: | Straker, Karla ; Wrigley, Cara ; Rosemann, Michael |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 26.2015, p. 133-140
|
Subject: | Channel innovation | Digital channel | Strategy | Customer emotion | Vertriebsweg | Distribution channel | Electronic Commerce | E-commerce | Beziehungsmarketing | Relationship marketing | Emotion | Marketingmanagement | Marketing management | Konsumentenverhalten | Consumer behaviour | Digitalisierung | Digitization | Online-Handel | Online retailing |
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