The Role of E-Service Quality and Information Quality in Creating Perceived Value: Antecedents to Web Site Loyalty
| Year of publication: |
2012
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| Authors: | Pearson, Ann ; Tadisina, Suresh ; Griffin, Chris |
| Published in: |
Information systems management. - Philadelphia, Pa : Taylor & Francis Group, ISSN 1058-0530, ZDB-ID 10763910. - Vol. 29.2012, 3 (1.6.), p. 201-216
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