The value of visual quality and service quality to augmented reality enabled mobile shopping experience
Year of publication: |
2021
|
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Authors: | David, Alsius ; Senn, William D. ; Peak, Daniel A. ; Prybutok, Victor R. ; Blankson, Charles |
Published in: |
Quality management journal : QMJ. - London : Taylor & Francis Group, ISSN 2575-6222, ZDB-ID 2159832-0. - Vol. 28.2021, 3, p. 116-127
|
Subject: | augmented reality | e-commerce | position relevance | service quality | visual quality | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Electronic Commerce | E-commerce | Qualitätsmanagement | Quality management | Visualisierung | Visualization | Virtuelle Realität | Virtual reality | Online-Handel | Online retailing | Produktqualität | Product quality | Kundenzufriedenheit | Customer satisfaction |
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