To be or not to be...human? : theorizing the role of human-like competencies in conversational artificial intelligence agents
Shalini Chandra, Anuragini Shirish, and Shirish C. Srivastava
| Year of publication: |
2022
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| Authors: | Chandra, Shalini ; Shirish, Anuragini ; Srivastava, Shirish C. |
| Published in: |
Journal of management information systems : JMIS. - Abingdon, Oxon : Routledge, Taylor & Francis, ISSN 1557-928X, ZDB-ID 2033010-8. - Vol. 39.2022, 4, p. 969-1005
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| Subject: | AI | Artificial Intelligence | chatbot | conversational agents | human-like competencies | human-like trust | media naturalness theory | mixed methods | user engagement | Künstliche Intelligenz | Artificial intelligence | Agentenbasierte Modellierung | Agent-based modeling | Vertrauen | Confidence |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/07421222.2022.2127441 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013490741