To personalize or not to personalize online purchase interactions : implications of self-selection by retailers
Year of publication: |
2013
|
---|---|
Authors: | Thirumalai, Sriram ; Sinha, Kingshuk K. |
Published in: |
Information systems research : ISR. - Catonsville, MD : INFORMS, ISSN 1047-7047, ZDB-ID 1081934-4. - Vol. 24.2013, 3, p. 683-708
|
Subject: | personalization strategy | self-selection | cutomer loyalty | econometric analysis | Online-Handel | Online retailing | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Persönlichkeitspsychologie | Personality psychology | Einzelhandel | Retail trade | Personalisierung | Personalization | Deutschland | Germany |
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