To tip or not to tip? : explaining tipping behavior in restaurants with service-inclusive pricing
Year of publication: |
2024
|
---|---|
Authors: | Fernandez, Sébastien ; Gössling, Stefan ; Martin-Rios, Carlos ; Fointiat, Valérie ; Pasamar, Susana ; Isaac, Rami Khalil Ibrahim ; Lunde, Merete |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier Science, ISSN 0278-4319, ZDB-ID 2027743-X. - Vol. 117.2024, Art.-No. 103640, p. 1-11
|
Subject: | Equity theory | Payment method | Service quality | Service-inclusive pricing | Social norms | Tipping behavior | Dienstleistungsqualität | Trinkgeld | Tipping behaviour | Gastronomie | Restaurant industry | Soziale Norm | Social norm | Konsumentenverhalten | Consumer behaviour |
-
The underlying dimensions of tipping behavior : an exploration, confirmation, and predictive model
Becker, Cherylynn, (2012)
-
Restaurant tipping in a field experiment : how do customers tip when they receive too much change?
Azar, Ofer H., (2015)
-
Service gratuities and tipping : a motivational framework
Lynn, Michael, (2015)
- More ...
-
Isaac, Rami Khalil Ibrahim, (2021)
-
The tourism structures in Central Vietnam : towards a destination management organisation
Hildebrandt, Tatjana, (2015)
-
The politics and power of tourism in Palestine
Isaac, Rami Khalil Ibrahim, (2016)
- More ...