Total Quality Management : Concepts, Evolution and Acceptability in Developing Economies
Year of publication: |
1994
|
---|---|
Authors: | Lakhe, R.R. ; Mohanty, R.P. |
Published in: |
International Journal of Quality & Reliability Management. - MCB UP Ltd, ISSN 1758-6682, ZDB-ID 1466792-7. - Vol. 11.1994, 9, p. 9-33
|
Publisher: |
MCB UP Ltd |
Subject: | Customer satisfaction | Developing countries | Economic conditions | Employee involvement | Implementation | India | ISO 9000 | Management | Quality | TQM |
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