Tourist customer service satisfaction : an encounter approach
by Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini
| Year of publication: |
2010
|
|---|---|
| Authors: | Noe, Francis P. ; Uysal, Muzaffer ; Magnini, Vincent P. |
| Publisher: |
London : Routledge |
| Subject: | Tourism--Management. | Hospitality industry--Management. |
| Extent: | ix, 193 p. Elektronische Ressource(n) im Fernzugriff |
|---|---|
| Series: | Routledge advances in tourism. - London [u.a.] : Routledge. - Vol. 18 |
| Type of publication: | Book / Working Paper |
| Language: | English |
| Notes: | Zugriff nur im Hochschulnetz der Universität Köln bzw. für autorisierte Benutzer |
| ISBN: | 978-0-203-85236-1 ; 9781136975981 |
| Source: |
Persistent link: https://www.econbiz.de/10009694487