TQM as a competitive factor: A theoretical and empirical analysis
| Year of publication: |
2004
|
|---|---|
| Authors: | Escrig-Tena, Ana Belén |
| Published in: |
International journal of quality & reliability management. - Bradford : Emerald, ISSN 0265-671X, ZDB-ID 517872. - Vol. 21.2004, 6, p. 612-637
|