TQM Measures: Reliability and Validity Issues
| Year of publication: |
1995
|
|---|---|
| Authors: | Shepherd, C.David ; Helms, Marilyn M. |
| Published in: |
Industrial management : the magazine for better management in industry. - Norcross, Ga. : Institute of Industrial Engineers, ISSN 0019-8471, ZDB-ID 4108498. - Vol. 37.1995, 4, p. 16-21
|