Translating the service quality gaps into strategy formulation : an experimental case study of a Greek academic department
Dimitris Terzakis; Pandelis V. Zisis; Alexandros E. Garefalakis; Stavros E. Arvanitis
| Year of publication: |
2012
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|---|---|
| Authors: | Terzakis, Dimitris ; Zisis, Pandelis V. ; Garefalakis, Alexandros E. ; Arvanitis, Stavros E. |
| Published in: |
European research studies : an international multidisciplinary journal with topics in European integration. - Piraeus, ISSN 1108-2976, ZDB-ID 26943918. - Vol. 15.2012, 1, p. 99-125
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| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10010082299