Uncertainty in cloud service relationships : uncovering the differential effect of three social influence processes on potential and current users
Manuel Trenz, Jan Huntgeburth, Daniel Veit
| Year of publication: |
December 2018
|
|---|---|
| Authors: | Trenz, Manuel ; Huntgeburth, Jan ; Veit, Daniel J. |
| Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 55.2018, 8, p. 971-983
|
| Subject: | Cloud computing | Cloud service | Social influence | Social influence theory | IT service | Uncertainty | Service relationship | Cloud Computing | Soziale Beziehungen | Social relations | Beziehungsmarketing | Relationship marketing | IT-Dienstleister | IT service provider | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Risiko | Risk |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.im.2018.05.002 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011947002