Under Construction: The Continuing Evolution of Job Structures in Call Centers
| Year of publication: |
2008
|
|---|---|
| Authors: | Moss, Philip ; Salzman, Harold ; Tilly, Chris |
| Published in: |
Industrial relations : a journal of economy & society. - Cambridge, Mass. [u.a.] : Blackwell, ISSN 0019-8676, ZDB-ID 410853x. - Vol. 47.2008, 2, p. 173-208
|