Understanding customer regional differences from online opinions : a hierarchical Bayesian approach
Year of publication: |
2022
|
---|---|
Authors: | Chen, Kejia ; Jin, Jian ; Zhao, Zheng ; Ji, Ping |
Published in: |
Electronic commerce research. - Dordrecht : Springer Science Business Media B.V., ISSN 1572-9362, ZDB-ID 2038488-9. - Vol. 22.2022, 2, p. 377-403
|
Subject: | Customer satisfaction | Hierarchical Bayesian model | Market regional heterogeneity | Online reviews | Regional distribution | Sentiment analysis | Kundenzufriedenheit | Bayes-Statistik | Bayesian inference | Konsumentenverhalten | Consumer behaviour | Räumliche Verteilung | Spatial distribution | Online-Handel | Online retailing | Virales Marketing | Viral marketing | Online-Marketing | Internet marketing | Emotion |
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