Understanding fraudulent returns and mitigation strategies in multichannel retailing
Danni Zhang, Regina Frei, P.K. Senyo, Steffen Bayer, Enrico Gerding, Gary Wills, Adrian Beck
| Year of publication: |
2023
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|---|---|
| Authors: | Zhang, Danni ; Frei, Regina ; Senyo, P. K. ; Bayer, Steffen ; Gerding, Enrico ; Wills, Gary ; Beck, Adrian |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 70.2023, p. 1-19
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| Subject: | Multichannel retail | eCommerce | Product returns | Fraud | Einzelhandel | Retail trade | Vertriebsweg | Distribution channel | Online-Handel | Online retailing | Betrug | Electronic Commerce | E-commerce | Multikanalvertrieb | Multichannel strategy | Marketingmanagement | Marketing management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2022.103145 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014235393