Understanding the importance of the concept of the four quality paradigms (CFQP) in TQM and business excellence : a reaction to Sánchez-Franco et al. (2023) and Silvestri et al. (2024) : letter to the editor
Year of publication: |
2025
|
---|---|
Authors: | Kemenade, Everard van |
Other Persons: | Sánchez-Franco, Manuel J. (contributor) ; Calvo-Mora, Arturo (contributor) ; Periáñez-Cristobal, Rafael (contributor) ; Silvestri, Cecilia (contributor) ; Piccarozzi, Michela (contributor) ; Ruggieri, Alessandro (contributor) ; Pacchera, Francesco (contributor) |
Subject: | Concept of Four Quality Paradigms | emergence paradigm | metatopics | quality paradigms | VUCA | wicked problems | Qualitätsmanagement | Quality management | Dienstleistungsqualität | Service quality | Produktqualität | Product quality |
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