Understanding service quality and system quality success factors in cloud archiving from an end-user perspective
Year of publication: |
2015
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Authors: | Burda, Daniel ; Teuteberg, Frank |
Published in: |
Information systems management. - Philadelphia, Pa. : Taylor & Francis Group, ISSN 1058-0530, ZDB-ID 1076391-0. - Vol. 32.2015, 4, p. 266-284
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Subject: | cloud storage | cloud archiving | service quality | system quality | adoption | technology acceptance model | Dienstleistungsqualität | Service quality | Cloud Computing | Cloud computing | Innovationsakzeptanz | Innovation adoption | Qualitätsmanagement | Quality management | Erfolgsfaktor | Success factor | Kundenzufriedenheit | Customer satisfaction |
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