Understanding the antecedents of patients' missed appointments : the perspective of attribution theory
Year of publication: |
2023
|
---|---|
Authors: | Fan, Guorui ; Deng, Zhaohua ; Liu, Lai C. |
Published in: |
Data science and management : DSM. - [Amsterdam] : Elsevier B.V., ISSN 2666-7649, ZDB-ID 3108238-5. - Vol. 6.2023, 4, p. 247-255
|
Subject: | Moderating effect | Online healthcare | Outpatient appointment system | Patients' missed appointments | Patienten | Patients | Krankenhaus | Hospital | Gesundheitswesen | Health care system | Dienstleistungsqualität | Service quality | Gesundheitsversorgung | Health care |
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